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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Mclamb

March 25, 2025

5  out of  5
rating by Kendra Mclamb
"Great help!!"
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Daima Paula

March 23, 2025

5  out of  5
rating by Daima Paula
"Muchas gracias por la ayuda para cotizar mi seguro Nathalie. Muy buen servicio buena agencia."
We responded:
"Nos alegra mucho saber que Nathalie pudo asistirte de manera efectiva con la cotización de tu seguro. Agradecemos sinceramente tus amables palabras y tu valoración. Siempre estamos aquí para ofrecerte el mejor servicio posible."
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Eric Sumner

March 21, 2025

5  out of  5
rating by Eric Sumner
"Great"
We responded:
"Thank you, Eric, for your wonderful feedback and perfect rating. It's fantastic to know you had a great experience with us. Your support is truly appreciated, and we're here to assist you with any of your insurance needs."
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Jessica Harrell

March 21, 2025

5  out of  5
rating by Jessica Harrell
"Awesome experience. Very nice and informative."
We responded:
"Thank you, Jessica, for sharing your experience. It's wonderful to hear that you found the service both nice and informative. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Courtney Davis

March 21, 2025

5  out of  5
rating by Courtney Davis
"Daniel at Courtney Paat is awesome!! He’s knowledgeable, thorough and very professional. He offered me services that would benefit me. Services that hadn’t even crossed my mind, as being necessary. Even with my policy premium being more than others I was quoted, I chose to go with State Farm. Daniel was a big part of that decision. If Daniel is an example of the exemplary service I will be receiving, I’m glad to be apart of the State Farm (Courtney Paat) family!!"
We responded:
"Thank you so much for sharing your experience with Daniel at our agency. It's wonderful to hear that his knowledge and professionalism made such a positive impact on your decision. We're delighted to have you as part of our State Farm family and are committed to providing the exemplary service you expect. Your feedback is greatly appreciated and helps us continue to improve."
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Wendy Hancock

March 21, 2025

5  out of  5
rating by Wendy Hancock
"He was very friendly very helpful and gave a lot of information that I did not know and overall I'm very satisfied"
We responded:
"Thank you, Wendy, for sharing your experience. It's wonderful to hear that you found the service friendly and helpful, and that you received valuable information. Your satisfaction is very important, and your feedback is greatly appreciated."
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Timothy Griffin

March 20, 2025

5  out of  5
rating by Timothy Griffin
"Best. insurance. experience. ever! Worked with TANYA and she was so HELPFUL!! TANYA helped me understand my insurance policy and upcoming payments. Ask for TANYA she will go above-and-beyond to help you too!! You won't be disappointed or sorry about choosing the COURTNEY PAAT Insurance Agency for ALL your insurance needs (banking too!!)"
We responded:
"Thank you Timothy for your review and kind words. If there is anything else that we can assist with please contact us. We appreciate your business! 813 754 1725 www.paatinsurance.com #PaatInsurance"
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Vickie Akins

March 17, 2025

5  out of  5
rating by Vickie Akins
"Miriam was very friendly and helpful with our homeowners policy. Enjoyed doing business with her and State Farm."
We responded:
"Thank you, Vickie, for sharing your experience. It's wonderful to hear that Miriam was able to assist you so effectively with your homeowners policy. We appreciate your kind words and are glad you enjoyed doing business with us. Your feedback means a lot to our team."
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Susan Allard

March 15, 2025

5  out of  5
rating by Susan Allard
"We had a phone meeting with Miriam and she did a great job and explained all of our questions and really took the time to help us be satisfied customers. Thank you so much Miriam for your hard work not only that we had good news. Our policy was dropping in price and I just wanted to say thank you to State Farm. We were hit by hurricane Milton. We lost both our vehicles and State Farm came through and we New truck. Thank you."
We responded:
"Thank you, Susan, for sharing your experience with us. It's wonderful to hear that Miriam was able to assist you effectively and answer all your questions. We're glad to know that your policy adjustment brought some good news during a challenging time. It's our priority to support our customers, especially after events like Hurricane Milton. We appreciate your kind words and are pleased that we could help with your new truck. Your feedback means a lot to us."
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Jasmine Lopez

March 15, 2025

5  out of  5
rating by Jasmine Lopez
"love doing business with daisy ! 10/10 will come back again"
We responded:
"Thank you so much for your kind words, Jasmine! We're delighted to hear that you had a great experience with Daisy. Your satisfaction is our top priority, and we look forward to assisting you again in the future."
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Tom Rio

March 14, 2025

5  out of  5
rating by Tom Rio
"I love dealing with Tanya. You can tell that helping others is essential to her. It came as a great surprise to find out my premium had dropped over $200.00 for six months. I am sure that Tanya is a great asset to the State Farm Courtney Patt agency. I hope to deal with Tanya and your agency for years to come."
We responded:
"Thank you, Tom, for sharing your experience with us. It's wonderful to hear how much you enjoy working with Tanya. Her dedication to helping others truly shines through, and we're glad to know she made such a positive impact on your experience. We're also pleased that you benefited from a significant premium reduction. Your kind words about Tanya being a great asset to our agency are much appreciated. We look forward to continuing to serve you for many years to come."
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Raicel Rosabal señor Raicel

March 14, 2025

5  out of  5
rating by Raicel Rosabal señor Raicel
"Es la mejor oficina gracias Natalie por tu ayuda"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Natalie pudo ayudarte y que estás satisfecho con nuestro servicio. Tu opinión es muy valiosa para nosotros."
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Robert Young

March 14, 2025

5  out of  5
rating by Robert Young
"Nancy is very knowledgeable, and she helped us understand our coverages. As we reviewed our insurance policies."
We responded:
"Thank you, Robert! Your feedback means a lot. It's fantastic to hear that you had a great experience with our team. We're here whenever you need us!"
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Amanda Lirot

March 14, 2025

5  out of  5
rating by Amanda Lirot
"Miriam was able to get me lower insurance rates on my vehicle & on my home as well. I also recently reached back out her to help get my son insurance on his vehicle & of course she helped to get him a great lower policy too. Thank you Miriam."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Ryan Andrews

March 14, 2025

5  out of  5
rating by Ryan Andrews
"Miriam was excellent and broke down the details of my policy with precision. Very kind spirited and calm demeanor made this informative transaction very easy."
We responded:
"Ryan, Thank you for the great feedback. Our team strives to provide excellent customer service to all our customers in a timely manner."
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Cindy Gray

March 14, 2025

5  out of  5
rating by Cindy Gray
"We had a great visit with Nancy today. She reviewed our policy and saved us lots of money. Thank you Nancy!"
We responded:
"Thank you, Cindy, for sharing your positive experience with us. We're delighted to hear that Nancy was able to review your policy and help you save money. Your feedback is greatly appreciated, and we're glad to have been of service. If you have any more questions or need further assistance, feel free to reach out."
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william kilpatrick

March 13, 2025

5  out of  5
rating by william kilpatrick
"I had a critical issue and needed quick action. I was very pleased with the fast, friendly and effective assistance I received."
We responded:
"Thank you, William, for sharing your experience. It's great to hear that our team was able to provide you with fast, friendly, and effective assistance when you needed it most. Your feedback is truly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please feel free to reach out."
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Lucino Rodriguez

March 12, 2025

5  out of  5
rating by Lucino Rodriguez
"She was very nice and helpful she explained every detail about my insurance. I am thankful for her help"
We responded:
"Thank you, Lucino, for sharing your positive experience. It's wonderful to hear that you found the explanation of your insurance details helpful. Your feedback is greatly appreciated, and we're glad to have been able to assist you."
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Renee Locklear

March 12, 2025

5  out of  5
rating by Renee Locklear
"Kyle was very polite and informational thank you State Farm"
We responded:
"Thank you so much for the 5-star rating, Renee! Your feedback means a lot and we're delighted to know you had a positive experience. Looking forward to continuing to serve your insurance needs!"
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QueenLina200

March 12, 2025

5  out of  5
rating by QueenLina200
"Great service and team"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service and team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Sheila McGrath

March 12, 2025

5  out of  5
rating by Sheila McGrath
"Miriam was very good at explaining all my information to me and very pleasant"
We responded:
"Thank you, Sheila, for sharing your positive experience with Miriam. It's wonderful to hear that she was able to explain everything clearly and made the process pleasant for you. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're here to assist you with any future insurance needs."
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Dana Cain

March 12, 2025

5  out of  5
rating by Dana Cain
"I had forgot that I had a video appointment with Kyle today at 10:00. Kyle called me about 10:15 . He was very understanding of my negligence. I enjoyed dealing with Kyle . He was compassionate, personable, knowledgeable and respectful ."
We responded:
"Thank you, Dana, for sharing your experience with us. It's wonderful to hear that Kyle was able to assist you so effectively and that you found him compassionate, personable, knowledgeable, and respectful. We appreciate your feedback and are delighted to know that your interaction with our team was positive. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Jahara Chaiz

March 11, 2025

5  out of  5
rating by Jahara Chaiz
"Daniel was excellent to work with! Not only did he save us money, but also found more coverage for my auto and home 😁 Definitely worth the conversation and look!"
We responded:
"Thank you so much for sharing your experience with Daniel. It's wonderful to hear that he was able to help you save money while also enhancing your coverage for both auto and home insurance. We appreciate your kind words and are glad the conversation was valuable for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Luz De la torre

March 10, 2025

5  out of  5
rating by Luz De la torre
"He was very nice and helpful trying to lower my auto insurance and explain everything very clearly"
We responded:
"Thank you so much for your kind words, Luz! It's wonderful to hear that the effort to lower your auto insurance and provide clear explanations made a positive impact. Your satisfaction is greatly appreciated!"
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Jeremy Ian

March 10, 2025

5  out of  5
rating by Jeremy Ian
"Nishka is amazing. She helped me with all of my questions"
We responded:
"Thank you, Jeremy, for your fantastic review! We're delighted to hear that you had a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."